General Conditions of Sale Online
Art. 1 – General provisions
These General Conditions of Sale (hereinafter, Conditions) are valid exclusively between the Company Felisi di Felloni Anna-Lisa sas, via G. Calvino 34, 44122 Ferrara PI 00954550380, REA number: FE 122693 (hereinafter "The Company ”) and any person who makes online purchases on the website www.felisibagsandbelts.com (hereinafter referred to as "The Customer"). These general conditions of sale may be subject to modification and the date of publication on the site is equivalent to the date of entry into force. These Conditions govern purchases made on the website www.felisibagsandbelts.com in accordance with the provisions of the Consumer Code, Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/14 and by Legislative Decree no. 70/2003).
Article 2 - Object
With these Conditions, the Company Felisi di Felloni Anna-Lisa sas sells and the Customer remotely purchases the tangible movable property indicated and offered for sale on the site www.felisibagsandbelts.com . The Customer undertakes to read these Conditions before proceeding with the confirmation of his order, accepting them by placing a flag in the indicated box. In the subsequent order confirmation email, the Customer will receive the link to download and archive a copy of these Conditions.
Before concluding the purchase contract, the Customer is informed about the characteristics of the goods, illustrated in the product data sheets, the total price of the goods, including taxes, with details of shipping costs and any other costs, payment methods, the term within which the Company Felisi di Felloni Anna-Lisa sas undertakes to deliver the goods, the conditions and terms and procedures for exercising the right of withdrawal (article 10 of these conditions), standard withdrawal form, cost of return of the goods in the event of withdrawal, existence of the legal guarantee of conformity for the goods purchased, conditions of after-sales assistance and commercial guarantees, geographical address, telephone number, fax, e-mail address of Felisi di Felloni Anna-Lisa sas.
Art. 3 – Conclusion of the contract
The sales contract is considered concluded with the sending by Felisi di Felloni Anna-Lisa sas to the customer of an order confirmation email. The e-mail contains the customer's data, the order number, the price of the goods purchased, the shipping costs, the delivery times and methods, the conditions for exercising the right of withdrawal. The Customer undertakes to verify the correctness of the personal data contained in the email and to promptly notify Felisi di Felloni Anna-Lisa sas of any corrections/modifications to be made.
In any case, you will be reminded of the existence of the legal guarantee of conformity of the products, you will be provided with the contact details of our after-sales assistance service and, finally, we will remind you of the possibility of using the platform for alternative resolution out-of-court settlement of disputes, accessible on the website http://ec.europa.eu/odr, made available by the European Commission.
Art. 4 – Customer Registration
On the occasion of the first request to activate a profile by the Customer, the site www.felisibagsandbelts.com will give the Customer a username and password. The latter acknowledges that these identifiers constitute the validation system of the user's access to the Services and the only system suitable for identifying that the acts performed through this access will be attributed to him and will have binding effect on him. The Customer undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.
Art. 5 – Availability of products
The availability of the products refers to the actual availability at the moment the Customer places the order. This availability must in any case be considered purely indicative because, due to the simultaneous presence on the site of several customers and/or due to the occurrence of an IT anomaly, the products could be sold to other customers before the order is confirmed. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the unavailable product and the user will be immediately informed via e-mail. With this email, the Customer will be informed of the methods and timing of reimbursement of any sums paid.
Article 6 - Prices
Felisi di Felloni Anna-Lisa sas may change its prices at any time, however, the goods will be invoiced on the basis of the prices indicated on the site at the time the order is created and indicated in the confirmation email sent to the customer. The prices indicated on the site include VAT and do not include shipping costs. Prices may vary at any time. In the event of an IT, manual, technical or any other kind of error that could lead to a change in the retail price, the purchase order will be considered invalid and canceled and the amount paid by the customer will be refunded within 14 days of day of cancellation.